This is a different type of review. It’s not one where a reviewer briefly evaluates the web host service and reliability, but where the reviewer has actually used this host for quite a while. I’ve had a few sites with Host Dime for close to a year. Overall, I’ve been quite happy but want to point out some important details based on my experience.
HostDime isn’t spectacular as far as looks go. The HostDime.com web site appearance isn’t so good. Actually it has quite a few errors in terms of spelling and grammar. Though HostDime should work on improving upon those aspects of their business, when you boil it down, it doesn’t make too much of a difference. HostDime is pretty straight forward and does try their best.
From my experiences, HostDime’s support has been pretty good. They are quite easy to get a hold of through their email and phone support (no toll free number, but they always pick up). A few of their technical support technicians are extremely good; the rest are above average. HostDime knows what they’re talking about and when I had some issues with my server, they were on it.
I used HostDime as both a reseller host and a dedicated server host. The general experience with the reseller account was a good one, though there were occasional issues with server speed and load. However, once made aware of the issue, HostDime ensured they were resolved. As a dedicated hosting client, I can honestly say it was perfect. HostDime’s pricing is very competitive and their dedicated servers are fully managed. Whatever I needed done, HostDime was more than happy to do it.
As far as features go, HostDime is pretty generic. The company offers cPanel with their shared and dedicated servers and they include all the basics like email, FTP, Fantastico, etc. Nothing too spectacular, but it gets the job done. Scripts are kept up-to-date and if you need them to install something, they’ll generally do it.
All and all, I’ve been quite happy with HostDime. It’s nice to have a host that responds to emails quickly and answers the phone when you need them to. Their service is reliable. The prices are reasonable. I intend to stay with HostDime as long as they keep providing the same high quality service and reliability.