Comments on: FatCow Review

By: John

John — Sun, 12 Feb 2012 21:10:44 +0000

THESE REVIEWS WASTE SO MUCH OF MY TIME!!!!!— BUT MUST BE DONE—
MAYBE I CAN SAVE SOMEBODY SOMEWHERE SOME MONEY AND STRESS!!

—12/2/12—
BASED ON MY EXPERIENCE… STAY VERY FAR AWAY FROM FAT COW…TAKE IT OR LEAVE IT…

Signed up with Fat Cow on 24 January 2012… resigned 3February 2012
MY OPINION…BASED ON EXPERIENCE…FATCOW DO NOT KNOW HOW TO LIASE WITH THEIR CUSTOMERS
………………………………………………………………………….
Feb 4 (8 days ago)

Thank you for your reply.

We apologize for any inconvenience this may have caused you. I have
asked a member of our team who specializes in Billing to review your
account. You should be hearing from this specialist within 24-48 hours.

Thank You!

Sincerely,

Reed Safford
Customer Support

HAVE NOT HEARD A PEEP OUT OF THEM!!…
IT’S NOW 192 HOURS…SOMETHING WRONG WITH THEIR MATHS
BUT WHY SHOULD THEY HURRY?… THEY’VE GOT MY MONEY!…
DON’T EVER PAY ANYBODY IN ADVANCE…
…………………………………………………………………………

Feb 9 (3 days ago)
Well well well,
it seems I made a verrrrry good decision here…
it’s now many days since I told you people to close this
account from which I was getting very unprofessional service,
customer feedback and everything to make me unhappy…
Now you refuse to answer my questions… again… and you
just leave me in limbo as far as my finances are concerned…

I think this is a very good reason to post a review which should
be refreshed daily for as long as you keep me in the dark…
Fat Cow really seems to have no concern for customer satisfaction
and customer retention… my opinion from my experience with Fat Cow…

Well you people must have a tremendously lovely day…

yours truly unsatisfied…

John Barnard

NO MONIES RETURNED… NO COMUNNICATION FROM FAT COW…
………………………………………………………………………..

By: John

John — Thu, 24 Nov 2011 03:51:22 +0000

I have been with fatcow for about 20 years. They were very good for a long time, but like most corporations, have been getting worse over the last five years. Their live chat is with people in India who have very limited knowledge and can only read from scripts. If you can get live phone support, they are usually very good. But the sites go up and down, they won’t do anything extra anymore, they don’t issue credits after they are promised, etc. I don’t know a better service, but I know I am frustrated whenever I have a problem. Don’t waste your time with online chat, ever!

By: Marcia McGuire

Marcia McGuire — Thu, 12 May 2011 02:06:10 +0000

I also signed up with Fat Cow and immediately didn’t like their lame website builder and all the stuff they want me to buy. I tried to contact them and waited over 15 minutes and gave up. Then got on their chat which worked but was cut off three times before getting my order cancelled and then only because I told them I was going to cancel the order with my credit card company anyway. The chat girl, Reena, was nice though and that redeemed the ordeal alittle.

I warn you! Don’t sign up with Fat Cow! Try another free website offer so you can see the builder before you buy. There’s a lot of nicer offers out there.

By: Beth Harrison

Beth Harrison — Fri, 11 Feb 2011 19:20:07 +0000

Fatcow doesn’t even abide by their own terms of service. I was dealing with them, even have three accounts with them, but the moment their team couldn’t do a simple domain name transfer I requested a refund. Funny how the loss of money made a fire light under their *ss because they were able to actually do it by then. Of course now they refuse to give me a full refund as per their own terms of service. So now I am canceling all my accounts with them and will refuse to ever do business with them or any other affiliate of their main company. Buyer beware!

By: Dave Mason

Dave Mason — Tue, 22 Jun 2010 00:43:33 +0000

I am sure you all must know by now that FatCow is owned by the Enhanced Group who also own iPage, StartLogic and about 20 other web hosting companies. They all list their address as Burlington, MA.
I would expect that support and policies would be pretty similar across the board with all of these companies. It’s really difficult to get a straight answer about any one of them as there is so much paid for reviews out there.
Especially hard for a newbie!

By: Ruckus

Ruckus — Tue, 23 Mar 2010 19:20:21 +0000

I’ve had a negative experience with this host. The wind energy angle is really nice. That’s about where it ends. They use their own control panel, which is inferior to CPanel by a lot in my opinion. They also leave out several features that every other hosts I’ve used included. The don’t support mailing lists, you can’t run cron jobs, and I too have experienced them shutting down my site without notice and telling me it’ll be back in an hour.

I’ve had other hosts that are willing to install simple things that most other hosts have upon request. Fat Cow would not.

I was really excited when I started with them, but the attractive design and wind energy angle do not carry through to quality hosting.

By: someone

someone — Mon, 05 Oct 2009 22:01:09 +0000

fatcow is sucks I am sure from that they telling you that you have monthly bandwidth 100 TB and unlimited space but in the real if you used more than 1 TB they delete your account they are sucks web hosting I tried them myself and they deleted my account without warning or telling me that just deleted my account what this web hosting who deleting account without warning the account owner really I will not see bad service like them fatcow cheap but not good one of the most bad hosting services which got ever in my life it’s stilling they made me pay for account and after less than 2 months took my account without warning me what is this is there any hosting ever can do that I don’t know about the others but this exactly what happened to me

By: Stanman

Stanman — Mon, 21 Sep 2009 13:51:16 +0000

Great review. We all need a company
that will deliver good Customer support.

By: jonsjon

jonsjon — Fri, 11 Sep 2009 21:14:32 +0000

I am with FatCow. Concur with slow loading. However best deal with adwords. $44 a year hosting with $50 coupon. Tried to get as cheap with JustHost and BlueHost but they were $55 with $50 coupon. So generally good host for the people who are just starting out.

By: paul

paul — Mon, 07 Sep 2009 07:26:33 +0000

great insight into the future with the renewable energy plan in mind. and you gotta to give it to them. they are starting off cheap so thats why they have to put adverts up. all in all they sound like a good company to business with.